Returns

All returns are assessed a restocking fee unless we shipped you the wrong product or the product arrived damaged, in which case it's on us. The restocking fee is $10 for returns up to $100 and 10% for returns over $100. Please note we do not refund shipping charges associated with your original order.

View All Returns Policy Here

The following conditions apply:
  1. Shipped to an address within Australia
  2. Purchased within the last 30 days
  3. Items must be returned in a resalable condition. The items must be unused & within the original packaging with all accessories & manuals included
  4. Purchased from the current lineup (Outlet items are nonreturnable)
  5. Return postage costs must be paid by the customer
  6. Approved refunds can only be processed on the same payment method originally used to make the purchase on our website.

Help Us Find Your Order

Which Tools Are You Returning?

What Went Wrong With Them?

Please describe the issue in detail. If applicable, add a note about extra items being returned.
Speak to Support02 7501 0173
gday@auzgrip.com Mon - Fri: 7:30AM to 5:00PM