Terms of service

This website is operated by AuzGrip, an Australian-owned brand. Throughout the site, the terms "we", "us" and "our" refer to AuzGrip. By using our site and purchasing from us, you agree to be legally bound by these Terms and our Privacy Policy.

We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

2. Online Store Terms

By agreeing to these Terms:

  • You confirm that you are at least 18 years old or have obtained parental/guardian consent.

  • You agree not to use our products for any illegal or unauthorised purpose.

  • You must not transmit any malware, worms or code of a destructive nature.

We reserve the right to refuse service to anyone for any reason at any time.

3. Accuracy, Completeness & Timeliness of Information

We do our best to ensure all product information, pricing, and availability are accurate and current. However, we are not responsible for typographical errors or inaccuracies.

Product colours and finishes may vary slightly depending on screen settings or photography lighting.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product or service at any time.

We are not liable for any price change, suspension, or discontinuation of a product.

5. Products and Warranty

All AuzGrip tools are backed by our Limited Lifetime Warranty against manufacturing defects. Details can be found on our [Returns & Refunds Policy] page.

We reserve the right to:

  • Limit the sale of our products to any person, region or jurisdiction

  • Discontinue any product at any time

6. Payment and Billing Information

You agree to provide accurate and up-to-date billing and account information. We reserve the right to cancel any order if fraudulent or unauthorised activity is suspected.

Accepted payment methods include:

  • Credit/Debit Card

  • PayPal

  • Buy Now, Pay Later services (e.g. Afterpay, Zip Pay) – where applicable

7. Third-Party Links

Some content, tools, or services may link to third-party websites not affiliated with us. We are not responsible for the content or accuracy of those sites and accept no liability for any harm resulting from use of third-party links.

8. User Comments and Submissions

If you send creative ideas, feedback, or suggestions, you agree that we may use them without restriction, edit, copy, publish, or distribute. We are not obligated to:

  • Maintain comments in confidence

  • Compensate for feedback

  • Respond to comments

9. Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate any regulations, laws or ordinances

  • To infringe on our intellectual property or the rights of others

  • To interfere with the functionality of the website

10. Limitation of Liability

To the fullest extent permitted by law, AuzGrip shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. All products are used at your own risk.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved under Australian law.