Home / Support

Warranty

If your AuzGrip tool fails, we’ll take care of it. No time limits. No receipts. Shipping’s on us.

Attach a Photo

Please attach clear photos of each damaged tool.
Including your name and today’s date in the photo helps speed up verification.
For multiple tools, submit all images in one claim.

Example warranty image

Example warranty photo

Example warranty photo

Item Number

Attach Photos

Describe the Issue

Message

Where Can We Send Your Replacement?

If we get your request before 2 p.m. AEST on a weekday and all the required info is complete. We’ll ship your replacement the same day.

First Name

Last Name

Address Line 1

Apartment, Suite, Etc.

Suburb

Post Code

Country

State

Email

Phone

Speak to Support

Mon - Fri: 7:30AM to 5:00PM